Motivation and job performance in the technical nursing staff of a public hospital during 2018 (Motivación y desempeño laboral en el personal técnico de Enfermería de un Hospital público durante el año 2018)
e-2315: https://doi.org/10.5281/zenodo.13340601; Ref.[16%>(2018); (2017)>PFI]
Palabras clave:
motivación, desempeño laboral, personal técnico, enfermería, hospitales públicosResumen
La motivación y el desempeño laboral en el personal técnico de enfermería de los hospitales públicos es importante por ser el personal que está en contacto directo con los pacientes y por ser uno de los grupos de personal más numeroso. El estudio tuvo alcance descriptivo. La muestra del personal técnicos de enfermería de un Hospital público de la ciudad de Chiclayo, fue de 110 trabajadores: 18 hombres y 92 mujeres de 30 a 50 años de edad. Los principales factores motivacionales fueron: remuneraciones y/o beneficios (81.82%), ambiente de trabajo positivo (72.73%), capacitaciones (70.91%), recibo de beneficios por el buen desarrollo de labores técnicas (40.91%) y reconocimientos por el buen desarrollo de sus labores técnicas (38.18%) respectivamente. Se concluyó que, el mayor nivel de desempeño laboral fue regular en el 48.18% del personal técnico en Enfermería.
Referencias
Alvarez, M (1998): Total Quality Leadership. Spain: Editorial Escuela Española.
Amorós, E. (2007). Organizational behavior: In search of the development of competitive advantages. EUMET. NET. University of Malaga. Malaga. Retrieved from: http://www.eumed.net/libros-gratis/2007a/231/
Amorós and Carrasco et al (2007). Human behavior in organizations in northern Peru. EUMED Publishing House. Malaga. Retrieved from: file:///E:/Users/Eduardo%20Amoros/Downloads/COMPORTAMIENTO%20HUMANO%20EN%20LAS%20ORGANIZACIONES%20DEL%20NORTE%20DEL%20PERU%20(1).pdf
Bedodo and Giglio (2007). Work Motivation and Compensation: A Theoretical Orientation Research: Degree Thesis. University of Chile.
Bowern P, Campbell S, Bojlke C, Sibbald C (2003). Team structure, organisational climate and quality of care in primary care in the UK: An observational study. Qual Saf Health Care; 12: 273–9.
Cabrera A, Gómez M (2002). “The sixth competitive force: How to manage people in the 21st century?”, in Revista de Empresa. No. 1. Fundación Instituto de Empresa in collaboration with the Iberoamerican Academy of Management, pp. 17-27.
Carrasco, J. A. & Rubio, A. (2012), “Analysis of human resources practices in successful family SMEs”, In: Revista de Empresa, 22: 20-35. Retrieved from: http://www.redalyc.org/pdf/1872/187226257007.pdf
Chafloque, BMGL, & Sotomayor, MDC (2015). Motivation and its relationship with the work performance of the Nurse in the Neonatology Service of the Arzobispo Loayza National Hospital, Lima. Retrieved from: http://repositorio.ucv.edu.pe/bitstream/handle/UCV/8660/Llagas_CMG.pdf
Chaparro E, L (2006). COPYRIGHT 2003 Universidad Nacional de Colombia, Facultad de Ciencias Economicas. This material is published under license from the publisher through the Gale Group, Farmington Hills, Michigan. All inquiries regarding rights should be directed to the Gale Group. ( Hide copyright information )Work motivation and organizational climate in public and private companies. Innovar Magazine.
Chiavenato, I. (1994). Human Resources Management. Bogotá: Mac Graw–Hill.
Chiavenato, I. (2002). Human talent management. Bogotá: McGRAW-HILL.
Espino Ruiz, AY (2014). Motivational factors that influence the job performance of the administrative staff of the Cajamarca Regional Hospital: a motivation program proposal-2014. Retrieved from: http://repositorio.unc.edu.pe/bitstream/handle/UNC/739/T%20658%20E77%202014.pdf?sequence=1&isAllowed=y
Ferreira, K. (2007). Organizational Climate and Job Satisfaction of Medical Staff in the Surgery Department of the Egor Nucete Hospital, San Carlos, Cojedes State. Unpublished Postgraduate Thesis. Santa Maria University. Caracas.
García and Rondón (2008). The Relationship between Motivation and Teamwork of Administrative Staff Working in the Dean's Office of the Faculty of Science and Technology of the University of Carabobo. Unpublished Degree Thesis. University of Carabobo Valencia.
Grau A, Suñer R, García M (2005). Professional burnout in healthcare personnel and its relationship with personal and environmental factors in Girona Hospitals - Spain. Gaceta Sanitaria 2005; 19(6): 463-70.
Guillén and Colab (2000): Work psychology and industrial relations. Spain: Mc Graw Hill.
Jofre V, Valenzuela S (2005). Burnout in nursing staff of the Pediatric Intensive Care Unit. Rev. Aquichan 2005; 5 (1): 56–63.
Koontz H and Werkrich (1999). "Management: A Global Perspective". Second Edition. Edit. Graw Hill. Mexico.
Leonel A and Colab (2008). Job satisfaction of nursing staff at the General Hospital of Mexico. Rev. Enferm Inst Mex Seguro Soc; 16(3): 155-160.
Macmillan Professional (2006). Motivation in the work environment. Unit 4 - Motivation at work. Laboral Magazine. Retrieved from: www.macmillanprofesional.es/fileadmin/files/.../retunidad04.pdf
Martínez, L (2004): Perspective on the concept of Organizational Climate. Retrieved from:
http://www.gestiopolis.com/recursos/documentos/fulldocs/rrhh/clio.htm
Martínez N, M; Olvera M, G; Castillo B, G; Silva J, A (2005). Job satisfaction of anesthesiologists in Petróleos Mexicanos concentration hospitals. Mexican Journal of Anesthesiology. Original Article. Vol. 28. No. 1 January-March; pp 7-13.
Mora V, C (2012). Motivation in the Workplace. In. The Administrator's Portal.
Munch, L (1990). Fundamentals of Administration. Ed Trillas. www.munch.com.mx/fa.htm
Muñoz S, E; Linares P, L; Torrent Q; Coll Benejam M (2006). Influence of the Work Environment on the Satisfaction of Health Professionals - Primary Care: Official publication of the Spanish Society of Family and Community, ISSN 0212-6567, Vol. 37, No. 4, pp. 209-214.
Nicanor, VC, & Marilia, ZGK (2014) . Motivation and job performance of administrative staff at the Regional Hospital of Cusco (2013). Retrieved from: http://repositorio.unsaac.edu.pe/bitstream/handle/UNSAAC/1634/253T20140099.pdf?sequence=1&isAllowed=y
Palma S (2002). Psychological aspects of the work environment. Diagnosis of the organizational climate in dependent workers in Metropolitan Lima. Extraordinary Professional Qualification. Lima: UNMSM.
Parra, BI, Albino, J., Vértiz Osores, JJ, & Médicas, C. (2016). Motivation and job performance in the 2BO of Guillermo Almenara Irigoyen Hospital, Lima. Retrieved from: https://core.ac.uk/download/pdf/154581171.pdf
Pérez M, (2009). Motivational Needs as a Key Factor in the Work Performance of the Administrative Staff of the Clínica la Milagrosa. Unpublished Degree Thesis. University of Carabobo, Valencia.
Porter, L and Lawler S (1988): "Motivation Theories" Edit. Prentice – Mexico.
Reynaga, Y. (2015). Motivation and job performance of staff at the Hugo Pesce Pescetto Hospital in Andahuaylas (Doctoral dissertation, Thesis). Retrieved from:
Rodríguez D (1999). Organizational Diagnosis. Alfa Omega: Editorial Group. Mexico.
Rodríguez F y & et al (2009). Work Psychology. Pyramid.
Rodríguez, J (2001). "The Human Factor in the Company". 1st Edition. Edit. Deusto SA Spain.
Rojas R; Pacheco D; Escamilla SM; López C (2011). The work climate in hemodialysis units in Mexico. A cross-sectional study. Work climate in Mexican hemodialysis units: Nefrologia; 31(1):76-83.
Sánchez P, M (2011). Motivation as a determining factor in the job performance of the administrative staff of the Dr. Adolfo Prince Lara Hospital. Puerto Cabello, Carabobo State.
Torres, Z. (2005). Degree of relationship between work motivation and job performance of nursing professionals at Support Hospital No. 2 in Yarinacocha, pp. 58.
Vargas, Y. (2007). Work Motivation and its Relationship with Workers' Performance. Special Degree Thesis. University of Carabobo. Valencia.
Villarroel I (2006). Culture and organizational climate at the “Dr. Samuel Dario Maldonado” Maternal and Child Hospital - Barinas Municipality. Year. Fermin Toro University Barinas. PhD in Advanced Management
Zapana, Q., & Avelino, V. (2017). Motivation factors and job performance of medical professionals at Hospital III Essalud Puno–2016. Retrieved from: http://repositorio.uigv.edu.pe/bitstream/handle/20.500.11818/1145/T_MAESTRIA%20EN%20GERENCIA%20DE%20LOS%20SERVICIOS%20DE%20SALUD_01202614_QUISPE_ZAPANA_VIDAL_AVELINO.pdf?sequence=1&isAllowed=y
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Derechos de autor 2024 Anita Esther Romero Mestanza
Esta obra está bajo una licencia internacional Creative Commons Atribución 4.0.