Benefits of local concerted strategic planning and teaching accountability in budget management for users (Beneficios para los usuarios de la planificación estratégica local concertada y de la responsabilidad docente en la gestión presupuestaria)

Résumé

The proposal to implement concerted strategic planning at the local level and accountability in budget management constitutes a comprehensive and promising approach to improve the satisfaction of users of public services. It had a qualitative approach, approaching action research, as they perceived the benefits of local concerted strategic planning and teaching of accountability in budget management for users as a desire of the residents, in this sense the proposal could also promote the confidence of the residents. The implementation of concerted strategic planning at the local level, together with the promotion of learning and accountability in budget management, represents an opportunity to improve the quality of life of local communities. By combining these elements, a more transparent, efficient and oriented public management model can be built to the needs of citizens.